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TERMS & CONDITIONS
1. Use of the vehicle
The vehicle may only be used on oficially recognized, paved roads. The use of the vehicle off-road or on other surfaces that may damage the vehicle is expressly forbidden and will invalidate any insurance cover.
Additional Drivers. The Renter may only allow those other persons that have been named as additional drivers on the rental agreement to drive the vehicle. Both the Renter and any additional Drivers must be at least 23 years old and driver license must be at least three years old. The vehicle may not be taken outside the Spanish mainland without prior, written authorisation by Costabiler
Security. When parking the vehicle, even if only for a short period of time, it must at all times be locked and with all windows fully closed. Convertibles must have their roof closed. Do not leave personal objects in plain view.
Fuel. The vehicle must be returned with the equivalent fuel content as contained at the start of the rental period.
2. Liability concerning the vehicle and its accesories
Personal Excess. The Renter will be liable for the full amount of the personal excess stated in the rental agreement in case of:
a) any damage incurred to the vehicle or its accesories during the rental period.
b) any theft of parts or accesories during the rental period
Loss of Keys. The Renter will be liable for the full cost of replacement keys (minimum 135 euros) in case of loss. This liability is not covered by any additional insurance offered.
Incorrect refuelling. The Renter will be liable for all costs arising from incorrect refuelling, including towcharges, replacement fuel and repairs. This liability is not covered by any additional insurance offered.
Additional Personal Excess Insurance. The Renter may opt to purchase additional Excess Waiver Insurance.Nevertheless this additional insurance shall not cover:
- Offroad / Circuit use,Damage of the interior caused by cigarette-burns or cuts, The use of an incorrect fuel type, Leaving the vehicle unlocked or with the windows open and Driving with a flat tyre.
Full Liability of the Renter. Should the vehicle, or Costabiler, suffer any damage caused by deliberate negligence, failure to obey traffic regulations (speed limits, safety distances, etc), driving under the influence of alcohol or drugs, or other behaviour which invalidates the insurance coverage the renter will be held liable for the full costs of any damages.
Such liability will be rescinded if Costabiler receives payment in respect of such damages from an Insurance company or the person that caused the damages.
Penalty Notices and Fines. The Renter agrees to be solely liable for any penalty notices or traffic fines incurred during the rental period by the vehicle or any of the named drivers.
3. In case of an Accident, Breakdown or Vehicle Theft
In case of an accident the renter will notify Costabiler as soon as possible. Notification must be accompanied by the blue “Parte Europeo de Accidente” form found in the glovebox. The form must be fully filled out by all involved parties, adding witnesses if necessary. It is important that the form clearly states which party was at fault. Should it not be possible to determine which party was responsible for the accident the renter will ensure that the police attend the accident site. A clear illustration identifying all involved vehicles and therefore the party at fault must form part of the form. In case of an accident Costabiler will retain the full amount of the Personal Excess until such time as payment is received from the insurance company.
The renter will inform Costabiler of any breakdown or anomaly that the car may suffer. In case of theft the renter will report it to the Police and provide a copy of this report (denuncia) to Costabiler.Costabiler accepts no responsability for items left behind in the vehicle.
Should the renter neglect to fulfill any of the aforementioned obligations he or she will remain liable for the full cost of any costs or damages incurred by Costabiler in relation to the relevant rental agreement. Returning the vehicle. The vehicle must be returned to the agreed place at the agreed time. Both the time and place can be changed with Costabiler, given sufficient notice.
Rental Period. One day of Rental Period is equivalent to 24 hours. Should the return of the vehicle be delayed by more than 1 hour an additional cost equivalent to half a days rental will be incurred. Should the return be delayed by over 3 hours this cost will rise to the equivalent of a full days rental.
4. GENERAL CONDITIONS FOR ONLINE RESERVATIONS FOR CAR HIRE.
Online booking services are intended to reserve a hire car and / or electronic hiring of our services and products. The use of these services implies the full and unreserved acceptance and validity of each and every one of the terms or conditions set forth herein:
Procedure: To use the service the user will receive a confirmation email in which the details of your purchase order will be included.
Guarantee: The reservation is confirmed and guaranteed by credit card.
Booking cancellation policy: In case of cancellation in the 24 hours prior to the reservation, no cancellation fee is charged. Within 24 hours of the reservation start time and in case of "no show" a Service Fee of 5€ may be charged.
In compliance with the EU General Data Protection Regulation (GDPR) 2016/679, as well as any national law that may be applicable, we inform you that your data will be included in a file, duly registered with the Spanish Data Protection Agency (AEPD), responsibility of AUTOKATTI S.L. ( CIF: B92538750 ), in order to manage and process any request that is made by you through any form of contact that is made available on this website. Your data will never be transferred to third parties, except in cases where there is a legal obligation, or used for purposes other than those indicated. Particularly AUTOKATTI S.L. will treat your personal data to any of the following purposes:
- Process and manage your register as a user on this website
- Process and manage your online booking.
- Send you commercial communications, and general information about our services if you give us your consent explicitly. These commercial communications will be related to the products and services of Costabiler. In accordance with the GDPR, you can unsubscribe from subscription services and voice opposition to not receive commercial information about the products and services offered through this website.
AUTOKATTI S.L. complies with current legislation regarding the protection of personal data, approving the Regulation implementing of the law organically approved, the privacy of users and the secrecy and security of personal data, thereby adopting the technical and organizational measures to prevent loss, misuse, alteration, unauthorized access and theft of the personal data, given the state of technology access, the nature of the data and the risks to which they are exposed.
Exercise your rights: You may exercise the rights of access, rectification, cancellation and opposition regarding personal data in the case-file referred, sent a written request to AUTOKATTI S.L., or if you prefer via email at the following address: firstname.lastname@example.org.